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  1. Jellycat Ecommerce
  2. Order Help

Order Help

  • Why was my order cancelled or restricted?
  • How can I contact you?
  • Why is product availability different between the websites?
  • Why are there different location based websites?
  • What do I do if something is wrong with my order?
  • What do I do if something is wrong with my order bought from a Jellycat stockist?
  • Where can I find my order number?
  • What are your packaging and gifting options?
  • Do you limit purchases?
  • I placed a bulk order for Jellycat products on the website, but it was cancelled. Why did this happen?
Jellycat Ecommerce
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