Order Help
- Teaser
- How can I contact you?
- Black Friday and Cyber Monday
- What time do you launch new products?
- Why is product availability different between the websites?
- Why are there different location based websites?
- What do I do if something is wrong with my order?
- What do I do if something is wrong with my order bought from a Jellycat stockist?
- Where can I find my order number?
- What are your packaging and gifting options?
- Do you limit purchases?
- I placed a bulk order for Jellycat products on the website, but it was cancelled. Why did this happen?
- Why was my order cancelled or restricted?