Points and Tiers
- How do I earn points?
- How many points do I earn per purchase?
- How long until points appear in my account?
- Do my loyalty points expire?
- How do I move up a tier?
- I have enough points for a new tier, but my dashboard hasn’t updated – why?
- What happens to my points if I return an item?
- Can I check my current points balance?
- Can I earn points for purchases made outside Jellycat.com?
- Can I gift my points to someone else?
- I can’t see points from a previous purchase — what should I do?