During checkout, our website shows the available delivery methods for your destination, the price, and the estimated delivery time in working days. Working days do not include Saturdays or Sundays, or any Public Holiday in the UK or the country of destination.
Estimated delivery days are the number of days our delivery partners aim to deliver by but are not guaranteed.
While specific estimates are quoted at checkout, these are broadly in line with the following guidelines:
Please note that Next Day Delivery and Express are currently unavailable.
| Standard | Express DHL | Next day | |
| UK | 4 days | - | - |
| Europe | 10 days | - | - |
| International | 10-14 days | - | - |
*For personalised orders, please allow an extra 3 working days onto your expected delivery time to allow our team time to embroider your item.
In all cases, exceptions exist for remote areas and delivery times vary from country to country. We provide estimates to help you plan your orders, but we cannot promise or guarantee delivery times because of factors outside our control.
Additional delivery information
Shipment dates are estimates with which our couriers work to achieve. If you live in an area experiencing an unexpected service delay (i.e., severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.
Remote areas are subject to an additional 1-2 days. In the UK, this includes but is not limited to Aberdeen, Shetland and Orkney, Oban Depot, Scottish Highlands and Western Isles, Inverness Depot, BFPO, Isle of Man and the Scilly Isles.
We are unable to deliver to PO or APO/FPO boxes.
Please note: Some destinations may experience longer delivery times than usual with our standard shipping:
Deliveries to Italy may take up to 72 hours longer than usual.
Deliveries to Malaysia may take up to 5 days longer than usual.
Deliveries to Argentina may take up to 2 weeks longer than usual.
Deliveries to Mexico may take up to 2 weeks longer than usual.
Deliveries to Greece may take up to 72 hours longer than usual.
Deliveries to Spain may take up to 48 hours longer than usual in some areas.
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