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Please enter the form below for any queries, or call our London office Monday to Friday, between 9am-5pm (UK time) on +443330 040900.
We kindly ask you do not send us any images of a sensitive nature when contacting our Customer care team, thank you for your understanding.

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What can we do for you today?

Order Number
Please provide your order number. If you don't know, please enter N/A.

Order Number
Please provide your order number. If you don’t know, please enter N/A. We may not be able to apply any changes or cancel your order if it is too far along in our automated processes or has already been prepared for its journey.

Order Number
Please provide your order number. If you don’t know, please enter N/A. Please submit a new form per order as we cannot accept more than one return per request. *Personalised items are not eligible for returns.

What item did you receive?(optional)
*Please attach photos of your Jellycat item, the damage, and all tags.

Betreff

Beschreibung
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What item(s) are you missing?
*Please attach photos of all item(s) you received.

What item(s) did you receive instead of your purchased item(s)?(optional)
*Please attach photos of all item(s) you received.

Anhänge(optional)
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